Frequently Asked Questions
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Everything at Yello is made to be as comfortable for the user as possible:
Quick posting of ads
Quick browsing
Quick searches
Still, we want to protect you and all other users from abuse and fraud, so Yello has implemented safety features. If you have any questions you would like to have answered, please contact us at serviceph@yelloasia.com
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| Registration |
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How do I register? |
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I have problems with my registration, I can not login |
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Why do I have to register? |
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How can I edit my personal information? |
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I forgot my username or password, what can I do? |
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How can I post an ad? |
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How much does a posting cost? |
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How can I advertise on the banner (skyscrapper) ad? |
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Can I attach one or more pictures? |
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How can users contact me when they like what I have in my ad? |
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How can I manage my ads? |
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How can I change a photo? |
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I sold my product; how can I delete the ad? |
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I am interested in buying an item from the posting. How should I proceed? |
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Someone is interested in an item I posted. What should I do? |
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| General Questions |
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What is Yello? |
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What is so special about Yello? |
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Are you called Yello or Yello Classified or what? |
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What is the difference between Yello and other classified sites? |
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Why are you called Yello, and what does it mean? |
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Why will you do with my personal data? |
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| Registration |
| 1. How do I register? |
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Basic registration is quick and easy – just select a username, enter a valid e-mail address and select a password.
Once you entered this, we will send an e-mail to the e-mail account you selected, and you will have to confirm that it is actually you who wants to register with Yello. If the e-mail address you provided us does not exist or was typed in incorrectly, you will not receive the “verification” mail and thus never be possible to finish your registration. Therefore, please, use a valid e-mail you have access to – or let it be. We do not want any unidentified members on Yello.
Once you verified your e-mail, you will be able to log in and post ads. Also, this is a good time to enter more details about you – this will speed up the posting process. |
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| 2. I have problems with my registration, I can not login |
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Have you verified you e-mail address (see above)? If not, check your mailbox for the mail we sent you and click on the link. Remember, no e-mail verification, no registration.
Still can't log in? Make sure you enter the correct username and password, like during registration. If you continue to have difficulty, please click on "Forgot Password". Enter your e-mail address - your username and password will be sent to your registered e-mail address. Any more problems, please contact our customer service at serviceph@yelloasia.com
In case you forgot your username and your password and also entered an incorrect e-mail address in your registration, you will have to register again. That's why you should use only a valid e-mail address. |
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| 3. Why do I have to register? |
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Security and protection – for yourself and all other users. We have to make sure that you are who you say you are, thereby protecting you and other consumers from fraud and scams. |
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| 4. How can I edit my personal information? |
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Log in to your account and choose "My Account" from the top menu bar. Click "Edit my profile".
Change what you want to change and save. |
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| 5. I forgot my username or password, what can I do? |
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Click "Forgot password" under the login box. Enter your e-mail address - your username and password will be sent to your registered e-mail address. |
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| 6. How can I post an ad? |
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Login with your username and password, then click “Post ads”
Select category and subcategory you want to post your ad in.
Enter the details of your ad.
Post a picture if you want.
Preview the ad and publish it. |
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| 7. How much does a posting cost? |
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Postings on Yello are free. |
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| 8. How can I advertise on the banner (skyscraper) ad? |
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To advertise on our banner ad, please write to serviceph@yelloasia.com and inquire about our rates and conditions. |
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| 9. Can I attach one or more pictures? |
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Yes, in fact you can post up to 7 pictures, and it is very easy to do. When you have entered all the information you want to post, you will be asked to post a picture.
Select the picture(s) you want to post. Please make sure it is a .jpg or .gif file and not bigger than 100K. Confirm your selection.
When you are posting more than 1 picture, make sure to start with the top picture.
Your picture(s) will be uploaded immediately |
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| 10. How can users contact me when they like what I have in my ad? |
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You can choose how anyone interested in your item can contact you.
The easiest (and fastest) way is by telephone, so post your telephone number(s) in the ad.
Contact via e-mail - people will send e-mails directly to the e-mail specified in your registration data. Your e-mail address will not be visible in the ad, though, as we do not want spammers to be able to grab them. |
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| 11. How can I manage my ads? |
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Simply log in and go to "My Account" on the top menu bar. Click to “Edit my ads” and there, you find all your ads and can choose to change them by clicking and then editing. |
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| 12. How can I change a photo? |
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Simply log in and go to "My Account" on the top menu bar. Choose “Edit my ad” and click on the ad with the photo you want to change.
Find a new photo. Submit the ad with the new photo by clicking the "Submit" button. |
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| 13. I sold my product – how can I delete the ad? |
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Simply log in and go to "My Account" on the top menu bar. Choose “Edit my ad” and click on the ad you want to delete.
Click on the "Delete" button. Your ad will be deleted immediately. |
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| 14. I am interested in buying an item from a posting. How should I proceed? |
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Once you found what you wanted, immediately contact the seller/poster of the ad: |
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- Call him via telephone (fastest and easiest)
- Write him an e-mail (can take longer)
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Ask the seller about the item and everything else you want to know. |
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- Make sure you can trust him. |
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Negotiate a final selling price. Close the deal. |
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- Sometimes the seller will reduce the price even more when you speak to him. |
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Fix a date and time to meet the seller and see the item BEFORE you hand over the money. |
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- NEVER send any money before you actually see the item. |
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| 15. Someone is interested in an article I posted. What should I do? |
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A potential buyer has expressed interest in your ad? Great! Close the deal now! |
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Negotiate the final selling price |
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- Sometimes, you might have to lower the price a bit in order to sell |
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Convene on a place to meet to show the buyer what he is getting |
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- No decent buyer will buy anything without seeing it first and you have to make sure he is serious as well. |
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Exchange goods and money |
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- NEVER send the goods without having the money. And do not ask for the money before you deliver the goods. To be sure, meet the buyer/seller and exchange. |
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Come back to Yello to sell more stuff – or buy new things with the money you earned! |
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| General questions |
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Go to Top |
| 16. What is Yello? |
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Yello is the new market place on the Indian internet. It offers all internet users free classified ads on the fastest ad site available. Yello is the easiest and most comfortable way of selling or buying anything in India. |
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| 17. What is so special about Yello? |
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Yello combines four markets in one single website – Auto, Property, Market and Jobs |
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- Yello Auto
The best car (and motorcycle) site. It enables quick posting, paying attention to important details that car buyers and sellers are looking for. Dealers and consumers alike can use Yello – this will create a great market in everything that moves on wheels.
- Yello Property
A fully specialized property website, quick to post, with enough details to appeal to professionals like real estate agents. Yello Property enables consumers, real estate agents and developers to post properties for sale and rent - or look for every kind of property.
- Yello Market
The site to sell and buy general merchandise, from cell phones to computers, from pets to baby clothes. Post everything for free. In addition, it offers a category for education and training as well as personal ads.
- Yello Jobs
Yello Jobs is job listing, especially designed for the recruitment needs of small and medium enterprises (SMEs) and recruitment agencies. |
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| 18. What is your name? Yello Classifieds or Yello? |
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Both: we are the classified channel of Yello, therefore called Yello Classifieds. Our website is called Yello, and our URL is www.yello.com.ph You can find us directly under that URL or by going to www.msn.co.th and look for Classifieds. |
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| 19. What is the difference between Yello and other classified sites in India? |
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Yello is faster, cooler and better organized than other sites. No blinking ads, no long downloads – just pure classifieds. |
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| 20. Why are you called Yello? And what does it mean? |
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Yello sounds a bit like yellow, a shiny and bright color often connected with the sun, power and gold. All things we like, right? Then again, Yello means just Yello and we thought it sounds nice and funky. Hope you like it, too. |
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| 21. What will you do with my personal data? |
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We will keep it safe and never give it to anybody – unless you authorize us to do so. We honor your privacy and have done our best to keep it that way.
You can choose yourself which information about you should be published in ads.
We will never publish your e-mail address on the site. A potential buyer and an applicant can contact you through the “contact” function.
All data will be stored safely with us and will only be used to send you information about the things you are interested in. |
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